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CRM Manager

The CRM Manager for ENO is a new role within the marketing team and forms part of the continued digital transformation of the organisation. The CRM Manager will be a customer focused individual and have overall responsibility for building and implementing CRM campaigns, which lead to effective customer retention and loyalty.

The ideal candidate will demonstrate:

  • Experience of implementing effective CRM strategies in a multi-platform consumer focused environment
  • Excellent copy-writing skills with the ability to shape key messages and rough copy into clear, engaging and actionable text, tailored for the target audience.
  • A good eye for design and the ability to create graphics in editing tools such as Photoshop.
  • A results driven approach to maximising revenues at all steps of the customer journey
  • Strong communication and interpersonal skills with the ability to educate key stakeholders on value of CRM as a revenue driver
  • Excellent critical thinking skills – creative, confident and proactive.
  • Ability to thrive in a demanding and fluid environment.
  • An enthusiasm for audiences, in particular approaching decision-making and problem-solving from an audience perspective.
  • Google Analytics experience is beneficial

For further information and to apply, please download the job description and application form and, along with the equal opportunities form, please send to [email protected].

Please note we will not consider agencies.

Closing date: 10am, Monday 24 October 2016

Interviews: Tuesday 1 November 2016