About us

This website, eno.org, is run by English National Opera (company number 00426792) (“ENO”). ENO is a charity registered in England and Wales under charity number 257210. ENO’s subsidiary, London Coliseum Limited (company number 09184219), a wholly owned subsidiary of ENO, operates a separate website, londoncoliseum.org. London Coliseum Limited and ENO have their registered office at London Coliseum St Martin’s Lane London WC2N 4ES. They are joint controllers of personal data, including cookies-related data, collected through eno.org and londoncoliseum.org.

Cookies on our website

Many websites, including eno.org, use digital tools to enhance user-friendliness and to make the site as interesting and relevant as possible for each individual user. Cookies are one of these useful methods that we use to enhance your experience of our websites.

We feel it is important for you to be informed about the cookies that we use and the purpose behind our use of them. This policy should be read alongside our Privacy Notice so that you can fully understand how we use your data.

What are cookies?

A cookie is a small text file sent to your computer or device (such as mobile phones, tablets, and laptops) when you visit a website. Stored in your web browser, the information can be retrieved to notify the particular web site you are visiting of your previous activity.

The text file information is comprised of:

• The name of the server the cookie was sent from;
• Their ‘lifetime’ (i.e. how long they will be active); and
• A ‘value’ (usually a randomly generated number that is used to identify you when you visit our websites).

A cookie stores select, basic information based on your visit to eno.org. Examples of data about you that is stored by the cookie would be information you enter into a registration form, for example your email address, first and last names, and post code. The cookie is kept in your web browser (which is the program you use to access the internet, such as Google Chrome or Internet Explorer), usually in the browser’s ‘cookie file’.

Cookies will either last for the length of time you use the website or may stay on your computer for a limited period of time to allow eno.org to recognise you if you return to the site. If you do return, the data in the cookie can be used to let the website know how you have used it (for example, which pages you have navigated between giving an idea of your areas of interest). They are used solely for this purpose and can’t be used to collect information from your computer or device, or to access your files. They will not harm your computer or device and cannot expose them to cyber threats like viruses or other harmful malware, nor can they be used on their own to identify you.

We use cookies to provide you with an easier, streamlined, more customised service on eno.org and londoncoliseum.org and to track how our visitors use eno.org. This gives us an informed idea of how we can make our services better for you.

How to control or delete cookies

You can easily block or delete cookies on any other website in your browser settings. If you are unsure, a simple internet search for instructions pertaining to your specific browser program will give you all the directions you need.

You can reject all cookies or can choose to reject certain cookies. You can also configure your browser to get notifications when a cookie is offered.

For help on how to delete cookies, visit www.aboutcookies.org.  Please be aware, though, that if you do choose to reject or restrict cookies your experience of eno.org may not reach its full potential.

Cookies we use

Cookies enable us to tailor particular parts of the site to your needs. The below table shows the types of cookies which are frequently used by websites today, together with their purpose: