How to book

How to book

Seating plan

There are four seating levels to choose from at the London Coliseum. Starting at ground level they are Stalls, Dress Circle, Upper Circle and Balcony. View the London Coliseum seating plan.

Box office hours

  • Monday – Saturday: 10am to 6pm (8pm when there is an evening show with a start time of 6pm or later.)
  • Sundays: Our box office is usually closed on a Sunday, except when there is a show. When there is a show, we open three hours before it starts. Please note that box office phone lines are not open on Sundays
  • Bank Holidays: Unless there is a show being performed that day, our box office is closed.

Booking fees

ENO charges a booking fee per ticket, these range from £1.80 to £2.25 and will be shown when you select your seats. This fee does not apply to ENO Friends in the priority booking period of seasons going on sale. There is no fee for tickets purchased in person.

Ticket exchanges and refunds

We understand that sometimes plans change and we are happy to exchange tickets for ENO productions, apart from Secret Seat tickets. To exchange your ticket, please contact the box office at least 24 hours in advance. A fee will apply. Unfortunately it is not possible to exchange tickets for non-ENO productions.

Refunds are not available, unless a performance is cancelled.


Children under 16 must be accompanied by an adult. Children under five will not be admitted.

Concessionary standby tickets

Concessionary standby tickets are offered for some performances and are always subject to availability, which will be confirmed from three hours before the performance.

Concessionary standby tickets are available to:

  • senior citizens
  • students
  • income support recipients
  • under-16s
  • Westminster City Save holders

Ways to save

Tickets to ENO operas start from £10 plus booking fee. There are also plenty of ways to save from coming to see more than one production to becoming an ENO Friend

Disabled visitors

We recommend that disabled visitors join our Access Scheme so you can purchase tickets at half-price or less, subject to availability.

Group bookings

To make a group booking, call 020 7845 9300 or email